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SHIPPING & RETURNS
SHIPPING POLICY
At Aureum Research we strive to ensure your order is delivered quickly, securely, and efficiently. Our shipping policy is designed to provide transparency and clarity for all our valued customers. Please review the information below regarding our shipping and handling practices.
Processing Time
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All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
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Once your order has been processed, you will receive a confirmation email with tracking information.
Domestic Shipping
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We offer standard and expedited shipping options for domestic orders.
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Standard Shipping: Estimated delivery time is 3-5 business days.
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Expedited Shipping: Estimated delivery time is 1-2 business days.
International Shipping
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We currently ship to select international destinations.
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International delivery times may vary depending on the destination country and customs procedures. Estimated delivery time is typically between 7-14 business days.
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Please note that customs fees, duties, and taxes may be applicable for international shipments, and are the responsibility of the customer.
Shipping Costs
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Shipping costs are calculated based on the weight, dimensions of your order, and your shipping location. The final cost will be displayed at checkout.
Order Tracking
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Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package in real time.
Order Cancellation
Cancellations may be requested by email before the order shipment has shipped. Once the order has shipped you may not cancel your order. If you placed an order and have not paid yet and do not want the order anymore, please email us to let us know! Please contact us at Aureumresearch@gmail.com with any questions or concerns that you may have regarding your order. We will make every effort to assist you promptly and satisfactorily. Thank you.